B2B transactions - Returns and Cancellation Policy
ALL discrepancies MUST be reported within 7 days of receipt of goods in order to be considered for replacement.
You must allow us to rectify any discrepancies. In the event we cannot rectify we will issue a refund for the invoice value of that part of the order only.
If you wish to cancel an order or return goods to us, for no fault of ours, You will receive either a credit note for the full amount to be used against future purchases or we will refund less a 20% cancellation and re-stocking fee.
For full Terms and conditions, please click here